Frequently Asked Questions
Achieve Your Goals With Purpose & Strategy
We empower managing agents by providing the strategic oversight and purpose-driven processes necessary for perfect property handovers.
It is the transfer of all documents, keys, money and all other information that a managing agents holds about a building.
It is our meticulous process of auditing, collating, and organizing all necessary property documents (e.g., leases, maintenance records, accounts) required when management responsibilities switch.
Whatever is included on the document handover schedule which is agreed between the outgoing and incoming agent at the start.
We use a secure, cloud-based platform to centralize all documentation. This ensures both parties have access to a single, verified, and complete digital record, eliminating physical paper trails.
It should take now more than 3 months at a maximum, but as with all handovers this does depend on the quality of information coming from the outgoing agent, and how much information there is.
No. Although we are fully fledged managing agents in our own right, we look at the documentation that there is and the duty of care we owe to you, our customers, not your Clients. Of course, if you find something that is not in order, we will happily contact the counterpart for an explanation or to request the documents that are missing or for confirmation that they will or will not be provided.
If a document does not exist in the first place, then this is something you will have to deal with as part your management services.
Yes. Access is only provided to nominated individuals
